Client Domain:- Insurance

Role:- IT System Analyst

Duration:- Contract to Hire

Location:- Franklin, TN

Day To Day Responsibilities:

• Create automation to relieve manual tasks, build efficiencies, and create process improvement opportunities.
• Evaluate implemented solutions and practices, identify opportunities, and recommend solutions for continuous process and technical improvements.
• Maintain up-to-date knowledge of information systems technology and disseminate that knowledge to the organization and teammates.
• Engaging other teams to peer review proposed changes to infrastructure.
• Developing build documentation for the deployment of infrastructure changes, standards, and policies using tools such as Visio, Word, Excel, PowerShell, etc.
• Create engineering-level documentation consumable by system administration, operations, and support staff.
• Respond to user requests through emails, and phones to facilitate administrative tasks, integration needs, and business requirements.
• Identify, isolate and resolve problems.
• Perform any other tasks as required by management.
• Work in conjunction with other technical support staff to implement immediate resolutions to more critical problems.

Must-Have:

• 7 years of related experience or a Bachelor s degree in IT systems;
• Strong knowledge and administration of message collaboration systems including exchange and O365.
• 5 years minimum experience administering Windows 2012/2016/2019 and Linux OS.
• Proven scripting expertise leveraging PowerShell or Ansible.
• 3 years minimum experience in administration in VMWare ESX (6.0/6.5/6.7/7.0)
• Hands-on experience in supporting Windows 2012/2016/2019, Active Directory, ADFS, MS PKI, DFS, and GPO validation and design, FTP/SFTP.
• Strong working knowledge of the LDAP protocols.
• Able to effectively convey technical aspects to senior leadership and/or customers.
• Strong understanding of industry standards, best practices, and emerging technologies.
• Ability to prioritize projects and/or deliverables; ability to work effectively with senior management.
• Candidates will be self-motivated, willing to learn, capable of following directions and creatively working through challenges.
• Candidates will be expected to mentor others and provide skills transfer sessions.
• Candidates will be expected to create documentation, and scripts and set up automated tasks using a variety of methods.
• Must be able to create engineering-level documentation representing proposed, pilot, and as-built systems.
• Working knowledge of scripting through the use of PowerShell or Ansible.
• Demonstrated experience solving complex problems and applying industry best practices.
• Excellent written and verbal communication, ability to communicate effectively within all levels of internal organization and external vendors.